*we will be switching to MS 365 online hosted at some point. I will go over why and what the added benefits in-tail below.
Why 3rd party hosted or as it is called by Microsoft, on-premises third party hosted? As anyone who hosts their own exchange, crm, phone, etc. server, it's a pain in the butt. Not only do you have to make sure the software is up to date and functioning correctly but for smaller companies it means a windows server you have to keep up with and the hardware and OS. It can be a real time suck and very expensive to keep up and fix.
I started writing this but I dont want to go through all of the why/becuase yada yada blah blahs.
But what about SalesForce, I hear they are the bees knees!!!! Yea, it integrates with a lot of stuff out there but its compartmentalized to insure Sales Force makes a lot of money (which is not a bad thing, just don't like that every little extra thing you want to do or add is an "add-on" ) [Think in-game purchases, meh!] at an extra inflated price because they are the big kid on the block and can. It just isn't a superior product to justify the huge cost you will have to shell out.
Microsoft CRM 2013 is a very good CRM, best I have used and easily customizable. There is a great community out there who can help with issues and customizations. Microsoft also has a very good support team for CRM.
Check out these links if interested.
http://www.microsoft.com/en-us/dynamics/crm.aspx
http://www.microsoft.com/en-us/download/details.aspx?id=40344
https://community.dynamics.com/crm/default.aspx
http://www.powerobjects.com/add-on-subscriptions/powerpack/
https://crm2013oneclicknavigation.codeplex.com/
THE END
I started writing this but I dont want to go through all of the why/becuase yada yada blah blahs.
But what about SalesForce, I hear they are the bees knees!!!! Yea, it integrates with a lot of stuff out there but its compartmentalized to insure Sales Force makes a lot of money (which is not a bad thing, just don't like that every little extra thing you want to do or add is an "add-on" ) [Think in-game purchases, meh!] at an extra inflated price because they are the big kid on the block and can. It just isn't a superior product to justify the huge cost you will have to shell out.
Microsoft CRM 2013 is a very good CRM, best I have used and easily customizable. There is a great community out there who can help with issues and customizations. Microsoft also has a very good support team for CRM.
Check out these links if interested.
http://www.microsoft.com/en-us/dynamics/crm.aspx
http://www.microsoft.com/en-us/download/details.aspx?id=40344
https://community.dynamics.com/crm/default.aspx
http://www.powerobjects.com/add-on-subscriptions/powerpack/
https://crm2013oneclicknavigation.codeplex.com/
THE END
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